Shipping policy
Shipping Policy – RUHKÉ
Shipping Coverage
RUHKÉ ships worldwide. Delivery times vary by location.
Processing & Delivery
- Orders processed within 1–2 business days.
- Delivery estimates depend on destination. Orders placed on weekends/public holidays are processed next business day.
Shipping Rates & Free Shipping
- Shipping costs calculated at checkout.
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Free standard shipping applies to Bankstown NSW 2200 and nearby postcodes:
2199, 2200, 2201, 2203, 2204, 2205, 2206, 2210, 2211, 2212
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes levied by the destination country. Customers are responsible for these charges.
Order Tracking
Tracking number provided via email/SMS once dispatched.
Address & Delivery
Ensure your address is accurate. RUHKÉ is not responsible for delays or non-delivery due to incorrect addresses. Returned parcels may incur additional shipping fees.
Lost or Damaged Parcels
Contact us within 7 days of the estimated delivery date for lost or damaged items. We will assist with courier claims and resolution.
Pickup Orders
Same day pickup available. Pickup orders must be collected within 7 days of notification.